We receive around 75 concerns about osteopaths a year and around 25 of those concerns go through to the Investigating Committee to consider, with only about half of these going all the way to the Professional Conduct Committee. We aim to progress concerns as swiftly as possible, ensuring a high level of care for everyone involved. A concern is reviewed by a Screener within 9 weeks of receipt. Around half of the cases reviewed by a Screener are closed with no further action.

When we receive a concern, we consider whether we have enough information to send this to a screener. Occasionally we may need to gather more information so that we have enough detail for the concern to be effectively considered by a screener. All this information is outlined in the Investigation stages explained section.