We try to provide a helpful, respectful, effective and efficient service at all times. Our customer service page gives more detail on our aims around this.

We want to hear from you whether you have compliments about your experience with us or whether you are dissatisfied with the service you have received. You can send us your feedback by emailing: info@osteopathy.org.uk

It is our organisational vision to be an inclusive and innovative regulator, trusted by all and our values underpin the way we work. We work collaboratively and respectfully and we expect others to treat us respectfully too. Read more about our values and our strategy.

We ask you to treat our staff respectfully and with courtesy and politeness. We take a zero tolerance approach to all forms of bullying, harassment, or abusive behaviour.

Examples of unacceptable behaviour include swearing, shouting, insulting personal remarks and sexist, racist or other discriminatory comments.

There is more information about this on our Customer service page.