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Senior management team

The Senior Management Team (SMT) is responsible, via the Chief Executive, to Council for the GOsC’s day-to-day operations.

The SMT leads the staff team in all policy and operational activities, and in meeting the GOsC’s statutory duties and charitable requirements. The SMT shares collective responsibility for actions and decisions taken regardless of line management responsibilities.

The Senior Management team is lead by Leonie Milliner, Chief Executive and Registrar.

Leonie Milliner, Chief Executive and Registrar

Leonie Milliner holds the formal post of ‘Registrar’ set out in the Osteopaths Act. As well as these duties she leads the SMT and staff team, and is accountable to the GOsC Council for the delivery of the Corporate Strategy, Business Plan and Budget. She also leads on a number of important corporate activities including: governance and reporting; equality and diversity; and data protection. Leonie also plays a key role in overseeing communications and engagement activities. 

Director of Education, Standards and Development – Fiona Browne

Fiona Browne leads the Professional Standards team which is responsible for undergraduate and pre-registration standards, quality assurance, standards, continuing professional development and a range of policy and research projects to support enhanced patient care and patient safety. Fiona is also a trustee of the Patients Association and a member of a local government Standards Advisory Committee providing advice about standards in local government.

Enquiries: email: standards@osteopathy.org.uk  Tel: 020 7357 6655 x239

Director of Fitness to Practise – Sheleen McCormack

Sheleen McCormack leads the fitness to practise department and is responsible for overseeing the management of the GOsC’s fitness to practise function and protection of title processes. Sheleen is a barrister and also acts as general counsel dealing with all legal matters including appeals, data protection, freedom of information and drafting of legislation. Sheleen currently sits as a chair on fitness to practise panels for another healthcare regulator and acts as an Independent Reviewer for a professional regulator.

The department receives any concerns or complaints about osteopaths' fitness to practise and also receives complaints against members of the Council and committees. The department is also responsible for the publication of the annual fitness to practise report.

Enquiries: email: regulation@osteopathy.org.uk  Tel: 020 7357 6655 x224, 249

Director of Registration and Resources – Matthew Redford

Matthew Redford is an accountant and he leads our registration, finance, facilities and IT functions. Matthew is also responsible for maintaining the statutory Register of osteopaths, international registration assessments and compliance, and audit activity for osteopaths already on the Register.

The Registration and Resources department processes applications for registration from qualified osteopathy professionals and oversees the annual renewal of registration, including administering and assuring the quality of CPD submissions.

Enquiries: email: registration@osteopathy.org.uk or cpd@osteopathy.org.uk
Tel: 020 7357 6655 x256, 229, 235, 238 

Communications and Engagement

Informs and engages osteopaths and patients, as well as other key stakeholders, to help promote high professional standards and best practice. Responsible for the GOsC's main channels of communication including the websites and ‘The Osteopath’ magazine, and provides information to members of the public and to osteopaths.

For general enquiries and to check an osteopath’s registration: email: info@osteopathy.org.uk  Tel: 020 7357 6655 x242

Press Office: email: pressoffice@osteopathy.org.uk  Tel: 020 7357 6655 x245

‘The Osteopath’ magazine: email: editor@osteopathy.org.uk  Tel: 020 7357 6655 x222

Websites: email: webmanager@osteopathy.org.uk  Tel: 020 7357 6655 x228


Provides direct support to the Chair, Chief Executive and Registrar, and Council Members. It is responsible for the organisation's human resources functions and for ensuring good corporate governance. The Council and Executive Support Officer organises Council meetings.

Chair and Chief Executive and Registrar: email: council@osteopathy.org.uk  Tel: 020 7357 6655 x246

Council and Executive Support Officer (for enquiries about Council Members, meetings and GOsC Committee business): email: council@osteopathy.org.uk  Tel: 020 7357 6655 x246

Human resources: email: hr@osteopathy.org.uk  Tel: 020 7357 6655 x252