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In designing this website we have endeavoured to provide you with the most accessible site possible, to satisfy the needs of all users.

The W3C (World Wide Web Consortium) has a range of 3 accessibility levels that websites must fulfil to stay within US Federal and European Union law. This website has been developed to meet Level 2 Accessibility.

Please see below for advice on using our website, but if you require any further guidance or would like to provide us with feedback on your experience of using our website, please email webmanager@osteopathy.org.uk or call us on 020 7357 6655 x228


You can navigate the site in 3 ways:

  • by using the main navigation menu along the top and down the side of the pages
  • by using the site map
  • by using the Search facility at the top right of the site
Keyboard navigation

Use can use the arrow keys on a keyboard to scroll up or down the page. You can use the tab key to move between links, and press return or enter to select one. To go back to the previous page, use the backspace key.

Text size

The font used on this website has been chosen to be widely readable. Cascading style sheets (CSS) set the colour and size of the text within each page, which can be changed.

You can change the size of the text through your browser.

If you have low vision, and need larger fonts or high contrast colours, you can change the font size, style and colour, and choose an alternative colour for links. You can also change the background and foreground colours.

To do this on a PC:

  • in Internet Explorer select the 'Tools' menu>'Internet Options' >'Accessibility' or 'Text size'
  • in Firefox select 'Edit' - 'Preferences' - 'Appearance' - 'Fonts'
  • or select the 'View' menu then 'text size' in your browser to adjust the size of the text.

To do this on a MAC:

  • In MS Explorer select 'Edit'>'Preferences'>'Web content' then uncheck the 'Show style sheets' option. Return to the list of preferences and choose 'Web browser' then click 'Language/fonts' and choose the size you need.
  • Firefox select 'View'>'Text size'.

Text and background colour have been designed to provide high contrast and we have avoided using patterns or textures in the background.

If you have low vision and need different background and text colours, you can change them through tools menu in the browser, as described above.


Photos and images used have an alternative description revealed when the cursor hovers over them. This helps users who employ screen-readers to view web pages.

Links and PDFs

Wherever links have been used the terminology describes their function and where downloads are necessary, Adobe Acrobat Reader is available if you should need it. PDF documents are readable by visually impaired people using access technology with the help of 'Access Adobe'. Access Adobe translates PDFs into HTML or into a text email, making it readable by someone unable to access PDFs in the usual way. See the Adobe website at http://access.adobe.com/ for more information.

Downloading documents

The documents available from this site for downloading are either PDFs (which require the Adobe Acrobat Reader, which you can download free from www.adobe.com/downloads or Microsoft Word.

To save these documents to your PC, right-click on the link to the document then click 'Save target as'. You will then be asked to choose a folder on your computer where you can save the document.

To save these documents on your Macintosh, hold down the mouse button over the link. In the pop-up that appears, scroll down the menu and click on 'Save target as' then choose where to save the document.

Contacting us

We have designed this site to offer a number of ways to contact us. There is a Contact us page accessible from the top right of the site, which has an enquiry form that sends us an email. On the How to find us page you will find general contact details, a map and office opening hours. The Staff page includes contact details for specific departments and functions. There are also several email links to appropriate departments embedded in the text throughout the site.

If you use Microsoft Outlook or another desktop email facility based in your computer, clicking on these links will automatically generate an email addressed to the relevant department. If you use a web-based email (e.g. Google Mail, Yahoo or Hotmail) your browser may display the email address instead, or you can go to the Contact us page or use the Staff page, where the actual email address is written out in full and you can copy and paste the email address into your web-based email.