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Contact us

The following information is available in Welsh: Cysylltu â ni

We are keen to hear your views and comments, so please do get in touch. Your enquiries are also very welcome. Whether you are a patient, osteopath or student, we want to make sure you get in touch with the right person to help you.

We have set out below some useful contact information including specific extension numbers, which you can reach by calling: 020 7357 6655.

  • Finding an osteopath 
    To find an osteopath in your area or to confirm if an osteopath is registered with us you can search our Register which is updated daily. You can also use the Register to search for Welsh-speaking osteopaths. Please note that we do not hold information on osteopaths’ areas of interest so we can’t advise if, for example, they practise any particular techniques.

    info@osteopathy.org.uk x242
     
  • Raising a concern about an osteopath 
    Help and advice on raising a concern about someone on our Register.

    regulation@osteopathy.org.uk x224

    If you would like to raise a concern about an osteopath, please contact us directly. Read our ‘raising a concern’ page to learn more about our concerns process.

  • Registration queries 
    Osteopaths are able to access information about their registration date, CPD start and finish dates, updating contact details, changing Direct Debit details and practising status by logging into the o zone

    registration@osteopathy.org.uk x229 and x256

    If you are a final year osteopathic student wishing to start the registration process, information can be found on the o zone

    student@osteopathy.org.uk x229 and x256

  • Website/o zone 
    Difficulties logging onto the o zone, or with the International Journal for Osteopathic Medicine, or any technical queries about the online Register, email: webmanager@osteopathy.org.uk or call x228

  • Freedom of information requests 
    We aim to send a full response within 20 working days of getting a request. If the request is complex, we may need longer to investigate it. Where this is the case, we'll write to you within 20 working days to tell you why the delay has happened and when we expect to give you a full reply.

    foirequests@osteopathy.org.uk x242

  • Governance queries 
    Council and committees (including all meetings and business), Chief Executive and Registrar, staff, any complaints about the organisation

    council@osteopathy.org.uk
    x246
     
 

Comments form 
You might prefer to get in touch with us using this form. Once you have completed it, please send it to us by clicking the button at the bottom of the form. We aim to reply within two working days. Mandatory fields are marked with an (*) asterisk.

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Customer service

We try to provide a helpful, effective and efficient service at all times and we welcome all comments about our service.

If you have had a good experience with us let us know using the website Contact Us form. 

If you are unhappy about the service you received we would also like to know. Use the Contact us form or see our Customer service page for details of how to make a complaint to us.