Leaflets

On this page are the leaflets we publish. Also available here is a leaflet about all the UK Health Regulators, explaining how to contact each one.

To download a leaflet, click on the image. 

 
Public information leaflets

Our public information leaflets are available to download (click on the image) and to purchase. The cost is £2.50 for 25 copies plus postage and packing. To order these leaflets, if you are in the UK, complete and return this order form, call us on 020 7357 6655 x242 or email info@osteopathy.org.uk.

Postage and packing outside the UK

Postage and packing is £4.42 per 25 copies in Europe, and £7.33 in the rest of the world. To order these leaflets if you live outside the UK, email Sonia van Heerden on info@osteopathy.org.uk - please include your name, registration number, quantity of leaflets and the address you would like the leaflets posted to. We will include your invoice with your order.

Welsh language leaflets

Our public information leaflets are available to download in Welsh. Gallwch lawrlwytho fersiynau Cymraeg o’n taflenni gwybodaeth. 

What to expect from your osteopath 150x213

 What to expect from your osteopath

This leaflet is aimed at patients who are considering osteopathy for the first time. The information provided reflects the many questions we receive daily from patients and the public seeking reassurance on what to expect during the first and subsequent appointments with an osteopath.

Beth i’w ddisgwyl gan eich osteopath

Standards of osteopathic care 150x213

Standards of osteopathic care

This leaflet aims to help the public learn about the high standards of training, professional skills and behavior that are the hallmarks of an osteopath registered in the UK. This leaflet responds to the assurances typically sought by other healthcare professionals, notably GPs and NHS commissioners.

Safonau Gofal Osteopathig

Complaints leaflets

 How to complain about an osteopath

How to complain about an osteopath

If you decide you want to make a formal complaint against an osteopath, we will need as much information as possible about your allegations. You can discuss this over the phone with us on 020 7357 6655 x224 during office hours, or email us at: regulation@osteopathy.org.uk, but we will also need your complaint in writing. We will ask you to fill in our Complaints Form, which you can download from this website or which we can post or email to you. You can find more information in the leaflet How to complain about an osteopath.

Please note that we are closed at weekends and on Bank Holidays.

Sending us your complaint

Complete the Complaints Form with as much detail as possible and send it to us, along with any supporting papers or documents you may have that are relevant to your concerns, such as:

  • correspondence between you and the osteopath
  • any notes you may have made
  • any medical investigations such as x-rays or MRI scans.

We may also need to take a statement from you and we will contact you to discuss this when we receive your completed form.

 Making a complaint about the GOsC

Making a complaint about the GOSC

If you are not happy with the service we have provided, we would encourage you, wherever possible, to raise concerns directly with the member of staff you have been dealing with, or their manager. If this seems inappropriate, or if it is impossible to reach a resolution, there is a formal complaints procedure. This procedure is explained in our leaflet Making a complaint about the GOsC. There is also a complaint form that you can download, print out and post to us when completed.

 Making a complaint about a member of the GOsC's governance structure

Making a complaint about a member  of the GOsC's governance structure

This complaints procedure is set out in our leaflet about Making a complaint about a Member of the Governance Structure, which includes Council and committee members. You might also wish to refer to our Council Code of Conduct. If you wish to make a formal complaint, you will need to fill in a complaint form which you can print out and post to us when completed.

Who regulates health and social care professionals? 

 Who Regulates Health and Social Care Professionals leaflet

Who regulates health and social care professionals?

The 13 UK health and social care regulators have jointly published a patient information leaflet, Who regulates health and social care professionals? explaining who they are and what they do.

Copies are available free of charge by contacting the GOsC Communications Department on 020 7357 6655 x242 or email info@osteopathy.org.uk

This leaflet is also available in Welsh.