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[" ","Didn't respond","Very well","Fairly well"," Not very well"]
["Ask why the patient attended",5,9,4,2]
["Listen to the patient",0,0,0,0]
["Put the patient at ease",0,0,0,0]
["Explain the problem",0,0,0,0]
["Engage the patient",0,0,0,0]
["Show concern for the patient",0,0,0,0]
[]
["Instructions"]
[1,"Complete the responses on the patient forms. So for example, in relation to question 1 – Ask why the patient attended. Perhaps 20 questionnaires were given out. You got 15 back and you might enter the data as follows in relation to question 1:"]
[null,"Didn’t respond – 5"]
[null,"Very well – 9"]
[null,"Fairly well – 4"]
[null,"Not very well – 2"]
[2,"Copy and paste the chart into the word template attached in the results section."]
[3,"Call Fiona Browne in the Professional Standards Department on 020 7357 6655 x235 if you want to talk through how to use the template."]

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