The General Osteopathic Council is committed to providing a high-quality, accessible, responsive and transparent service. Any complaints or concerns regarding members of the Council or its committees, including co-opted members, will be fully investigated and appropriate action will be taken.
Whenever possible, you should first raise your concerns or complaints with the member of the Council or committee. If this seems inappropriate, or if it is impossible to reach a resolution, the formal complaints procedure can be followed.
This complaints procedure is set out in our leaflet about making a complaint about a Member of the Governance Stucture, which includes Council and committee members. You might also wish to refer to our Council Code of Conduct. If you wish to make a formal complaint, you will need to fill in a complaint form. You can download the complaint form as a pdf document, which you can print out and post to us when completed, or as a Word document, which you can save on your computer, type into and email to us.
Please note that that to download the complaint form as a pdf (portable document format) you will need Adobe Reader version 7 or later on your computer. Click here to download a free copy of the latest Adobe Reader software.
You can also contact the Governance Manager at governance@osteopathy.org.uk for further information.
A similar procedure exists for complaints about the GOsC. See Our performance for more information.