General Osteopathic Council

Freedom of information

This page tells you about the Freedom of Information Act, the rights it gives you to information we have and provide, and our publication scheme.

Freedom of Information Act

The Freedom of Information Act 2000 gives anyone the right to access information held by public authorities such as the General Osteopathic Council.

You have the right to ask for information, by letter or email, and we must:

  • tell you whether or not we have the information you have asked for;
  • provide you with any information we have (unless the information is covered by any of the exemptions listed in the Act) within 20 working days.

Under the Freedom of Information Act, certain kinds of information are exempt from the provisions of the Act, which means they do not have to be disclosed or provided. If the exemptions cover the information you have requested we will tell you in writing, but we do not have to confirm or deny that we have the information.

Our publication scheme

As required by the Act, the General Osteopathic Council has a publication scheme, which follows the model scheme approved by the Information Commissioner. The Information Commissioner’s Office is responsible for the Freedom of Information Act and its operation.

The purpose of the publication scheme is to make it easier for you to obtain information by letting you know what information is readily available from us. By ‘readily available’ we mean information that is on our website, or that can be obtained from us by letter, fax or e-mail.

How to get information

Most of the information listed in the guide to information in our publication scheme is available on this website. If you cannot find the information you want on this website or in the publication scheme, you can request it from us, using the Freedom of Information request form, by post, fax or email to:

The Head of Regulation
FOI Act information requests
General Osteopathic Council
Osteopathy House
176 Tower Bridge Road
London SE1 3LU

Fax: 020 7357 0011
Email: foirequests@osteopathy.org.uk

Please include:

  • your name and an address (email or postal) that we can reply to;
  • as many details as you can about the information you require, to help us provide it quickly.

Most of the information is free, but we may make a charge for particular items. We will let you know of any relevant charges when we reply to your request. Full details of your rights and our obligations under the Freedom of Information Act are available on the Information Commissioner’s website at www.ico.gov.uk.

Complaints

If you are not happy with the way your request has been dealt with, or with our reply, you can complain in writing to:

The Chief Executive
General Osteopathic Council
Osteopathy House
176 Tower Bridge Road
London SE1 3LU

If you are not satisfied with our Chief Executive’s response, you can write to the Information Commissioner at:

The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Tel: 08456 30 60 60
www.ico.gov.uk

You should contact the Information Commissioner as soon as possible or within two months of receiving a response from our Chief Executive.